Store Policies

Answers to some frequent questions:


We value our volunteers’ best judgement – based on the store’s pricing guidelines and an item’s quality. Negotiating prices with cashiers is NOT permitted. Rare exceptions for undetected flaws are by manager approval only.



Sorry, we can’t hold items or track requests. Customers are welcome to call and ask if an item is in stock! Save & Serve will place a “temporary hold” for the length of time it takes to drive to the store.


Large items are displayed fully assembled for ease in checking quality and condition. Due to space limitations, we ask that furniture be picked up within 24 hours of purchase, unless other arrangements are made with the manager.

Donation Center Purchases

Sorry, in fairness to all customers, we can only sell items that are currently in the retail store.

Purchase and Return Policy

Save & Serve does NOT put items on hold, take partial payment or accept returns. Payment can be cash, local personal checks, and credit or debit cards. All purchases are final.


We test all electronic and battery operated items but occasionally one malfunctions after purchase. Faulty electrical items may be returned within two (2) business days of purchase.  The original receipt and item must be present to receive a refund.